Tag: customers
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What to know about a study of flu vaccine and miscarriage
[dropcap]R[/dropcap]esearchers studying the flu vaccine in pregnancy have found a hint of a possible link between miscarriage early in pregnancy and the flu vaccine in women who received a certain version of the vaccine two years in a row. It’s the first study to identify a potential link between miscarriage and the flu vaccine and the first to…
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You Can Learn About Customer Service From the Eclipse
Eclipse – Service design is about setting customer expectations — your promise to customers in accordance with your strategy — and then executing in such a way that you can reliably, repeatably, scaleably, and profitably meet those expectations.(Photo credit: Getty Images) Yet no matter how much you plan, how carefully you design your client or…